resetting login password at incometaxindiaefiling.gov.in is really pain in the ass the password reset procedure is really worst design, recently i wanted to file my IT returns online but unfortunately i forgot the password, these government website are so badly designed inspite of IT department boast of paying tax online it is not at all user friendly, last year i wasted one day just to figure out on how to create/register an account with my pan online Click here
And this year to my bad luck i am not able to reset the password inspite of several tries, the incometax india web portal gives three ways to reset your password1. Enter Secret question answer
2. Enter E-filing Acknowledgement No.and Bank Account No.as mentioned in E-Return of Previous year
3. Enter PAN details
None of the above worked for me, even after giving correct ack and bank account number i was still unable to reset my password and coming to third option i was getting below error inspite of giving correct details
"Name mismatch. Please enter the correct Name.
Fathers Name mismatch. Please enter the correct Name."
WTF! i have not seen such a crappy, confusing, difficult and un user friendly password reset on any website in my 12 years of browsing experience. i wish i'd know which airhead designed this portal and i want to kick his ass black and blue.
isn't pan number, dob and email id is enough for any secured password reset? what ever it is still i am not able to reset pwd if any one of you have any idea please do post it here.
So what next? the only other option left is emailing to their service center at ask@incometaxindia.gov.in with below details:
Your name:
Your Father's name:
Date of birth:
Address:
Pan No:
It is said tha they will revert back within 1 or 2 days and if you do not receive any confirmation or assistance you can call their service center at 0124 2438000 seek their help.
5 comments:
Most crappy thing, they will never revert back and the call center number is always having the busy tone. Waste site ..
Rajul
Thnx for guiding me with the procedure for resetting the Password
Forgetting the password and that too in the last few days of filing of income tax return is very irritating
i am yet to file my returns. the worst part is my CA has forgotton his e-mail id where my new password would have been sent. so how can i ask for new password in the new e-mail id????
Phew! Then you should try using some of the other web sites - Air india for instance. But I believe the income tax dept will be releasing soon or has already released an upgraded version of the web site that is supposed to be more user friendly and has more online features for tax filing. BTW can you not just register again or is that not allowed on the site?? Another idea - hire a hacker to login for you!
Form 10CCB
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