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Saturday, July 17, 2010

e-filing income tax account registration problem?

Your First name doesn't match with the data you entered.. Your mid name doesn't match with the data you entered.. Your surname name doesn't match with the data you entered.. etc are you getting any of the above problem then chances are your PAN Details are not matching with the data you entered and there is now way that you can proceed further until you enter the information right recently i faced the same problem which held me back from e-filing because i could not remember the exact spelling or combination i entered in the application while applying for my permanent account number four years back see the below pic for the error i was getting


So how to fix this ?
Chances are slim but you can try your luck first of all check the name of the HUF on pan verification so that the details available with the ITD is same as your data and try to enter same name and surname

secondly, some thimes the name printed on your pan might be different than the name entered in the ITD databases so here is a trick to verify your name through pan verifier

Go to www.tin-nsdl.com website

click on "e-payment : pay taxes online" link and select "challan 280"

Now fill your PAN correctly and fill other details just fill randon junk if you want and select "Proceed" at the bottom now this will get you the exact name present in the database

though these are the tricks i got on the net which reduced few error messages still i was not able to proceed as there was other details still mismatching with the Database and information i entered... what ever it is this happened to many of my friends and while googling i came to know tons of people facing the same issue i guess the government should come up with a better idea of secure login than the annoying people with crap of remembering or entering the same combination of information... i think First name, with PAN id and Date of birth was more than enough...

i don't know who designed or programmed this kind of authentication they are really airheads common guys change it grrrrrr $@#$@# omg.. now after 2 days of trying hard i finally wrote to their assistance let me see whether they will ready my email and get back and between if you faced the same issue shout it here..
update: after a lot of frustration i got my IT returns manually acknowledged.

Update 2011: I was able to register account online by swapping firstname with surname and vice versa and got acknowledgment

46 comments:

Anonymous said...

The Indian government really needs to get some tips on proper web design. I mean I'm grateful for their taking the effort to make it easy - and so far I've had no problems, but issues like this mean that lots of people will face difficulties.

Doesn't the government want to make it easy for us to give it money!?

Krish Deepak said...

Thank you very much... Your idea is working..
The pan website developers are real stupids...

Unknown said...

i have a solution to problem faced by Mr Manjunath. If PAN is in the name of other than individual please type full such name in the SURNAME column leaving name nad middle name blank and proceed to register. You will be sucessful

R.N.NADKARNI, CHENNAI

madhu.g said...

it works. just enter your in your surname field : SURNAME WITHOUT SPACE FOLLOWED BY YOUR FIRST NAME ("SURNAME""FIRSTNAME")

Unknown said...

Am facing the same issue .. But couldnt find a solution yet & the end date is nearing .. Can omeone help me ?

Divyanand said...

Each seem have different solution. How it worked for me:
I got my fullvname from www.tin-nsdl.com site. So it has 1_PART 2_PART 3_PART.
Now I have in this combination:
FirstName: 3_PART
MiddleName: 2_PART
Surname: 1_PART.

This worked for me.

Taun said...

thanks man... g8t help

Maria Mcclain said...

Hi Manjunath your blog is too informative and helpful,I think you should try website to increase visitor.

ADITI said...

thanx raghunandan ji

Unknown said...

Thanks Divyanand MS .........

Teju said...

I am getting error of FIRST NAME and MID Name. I am getting match of LAST name with INCOME TAX DEPT. but not FIRST NAME AND MID NAME. Can u pls help me out to get rid of this issue.

Anonymous said...

R.N.NADKARNI, CHENNAI. THANK YOU VERY VERY MUCH I WAS WACKING MY HEAD FOR 2 HOURS AND EVEN AFTER VERIFYING THE NAME ONLINE IT WAS NOT WORKING, BUT WHEN I READ YOUR TIP OF ENTERING THE FULL NAME IN THE SURNAME IT WORKED... PREM

Anonymous said...

Thanks it help me .. vamshi

Krish said...

I am facing problems in E-filing, i tried all the above suggestion, still its throwing the error as

# Your first name doesnt match with the data you entered..
# Your surname name doesnt match with the data you entered..

Can you please help me on this..
PAN Number : AKZPM1739R

As per one of the above suggestion i got the below info in TIN site

"""For PAN 'AKZPM1739R' given by you above, the name as per Income Tax Department database is 'MURALIKRISHNAN VASTRALA BOOPATHY '. Tax credit will be effected to the said PAN name."""

maneesha said...

cool :) it worked for me. Interchanged firstname and surname :) but its crazzy

Satisha said...

Second option worked for me... Thanks a lot .. :-)

Karthik said...

Great! Great! Thanks a lot. It helped me..

VJ said...

I am getting error of FIRST NAME and MID Name. I am getting match of surname with INCOME TAX DEPT. but not FIRST NAME AND MID NAME. Can u pls help me out to get rid of this issue.

Anonymous said...

interchanging the first & surnames worked.
fricking hilarious.
sutharshan.

Anonymous said...

For Me my First Name as my SURNAME
and my SurName was my FIRSTNAME
then it worked..

its better to go trial and error with one by one

first try combinations only on sure nameone SURNAME error went..
try combination on First Name
and then in Middle Name

mostly middle name will be empty..

Cheers,
Arun

Anonymous said...

awesome this works man...you are great...its been 1 year and this securty issue is not fixed by Gov

sujjy said...

Thanks madhumsr...

This worked for me:

Name: MIDNAME
MId Name: BLANK
Surname: NAMESURNAME (Note: no gaps between name and surname)

Anonymous said...

The solution that worked for me:
I have first name, mid name and surname
I kept my surname as it is
I kept mid name empty
In first name i entered first name followed by second name without any gap
-Murari
hope it helps!!

Anonymous said...

Thanks, Dude, it worked for me.

Anonymous said...

It didn't work for me. Probably they fixed it.

Anonymous said...

Awesome..You cant imagine how much your blog spot helped me. Thanks!

Anonymous said...

Thank you, gr8 help. I tried with challan 180 and got the full name, it worked :)

Nithin said...

ThanQ. Your idea worked :)

Anonymous said...

If nothing else works, try "FirstName LastName" in the Surname field. This worked for me.

eg. If your First Name is Ramesh and Surname is Kumar, while registering, type in Ramesh Kumar in the Surname field

Anonymous said...

I have entered my e-mail A/c. But no mail received to activate my registration.

Now, I want to put another e-mail A/c as I have not receiving any message by the said e-mail A/c.
But, I have not seen any provision here for that. So, how can I e-fill my tax return?

Radeev. K said...

Man. You are a Bravo. Thanks a lot for all these information.

For me -
My Surname was my firstname,
My Firstname was my surname

-Radeev

Anonymous said...

thanks man it worked

Anonymous said...

I gave my firstname in the surname.First name i left empty
--Rajkumar

Anonymous said...

awesome

Vaibhy said...

Thanks man..... you just saved me 200 bucks and hell lot of time

Anonymous said...

Hi,Crazy logics here... But works well, Many Tanks

Anonymous said...

Gr8 Idea.. It Works for me.. thanx

Anonymous said...

Awesome !! I got mine to work !!

Ks said...

same here - just try some combination adnit works

IT department is nuts!!!!!

Ks

Babu said...

Manjunath, Thanks a lot and this is a nice information which helped me to figure out to reset my password details - Babu

Anonymous said...

Hi, It workde for me. Thank you so much..

Anonymous said...

hi... really worked great... thanks...

Anonymous said...

Thank you...your second tip really worked for me. i got the name from tin-nsdl.com

arivu1000 said...

Its worked.. Thanx a lot.

Anonymous said...

Try crazy combinations:

First Name : FirstnameMiddlename (without spaces)
Middle name: blank
Surname :Surname

This worked for me.

But no authorization mail yet from the site.

Krishna said...

this trick worked for me, I was not able to register last year. thanks for the tip

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